During your hospital stay and certainly prior to your discharge, you will be provided with a questionnaire to complete. If you do not receive such a questionnaire form during your stay, it may also be provided from the Admissions Department during your discharge. There are similar questionnaires that pertain to services offered at OCSC Outpatient and Emergency Departments. Your privacy will be protected and you will remain anonymous while filling this questionnaire and your evaluation will have no bearing on your medical treatment.
If you have any remarks relevant to the quality of services questionnaires you may contact the Office of Quality Assurance – Public Relations by phone at 210 94 93 374 & 210 94 93 381 , by fax at 210 94 93 390 or by email to firstname.lastname@example.org
If you want to make a complaint or submit an official charge, you may contact the Office of Quality Assurance – Public Relations where you will fill in the relevant form (tel . 210 94 93 18 ). If you are outside OCSC, you may send an email to email@example.com or fax your complaint to 210 9493186.